MED PLUS MEDICINE DISTRIBUTION Company Offer support across multiple channels such as PHONE, E-MAIL, LIVE CHAT, SOCIAL MEDIA, and self-service options like FAQs and knowledge bases. This ensures customers can reach you through their preferred communication method.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Excellent knowledge of products & services.
Sell products & services.
Ensure customer satisfaction and provide professional customer support.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.