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Customer Services
MED PLUS MEDICINE DISTRIBUTION Company Offer support across multiple channels such as PHONE, E-MAIL, LIVE CHAT, SOCIAL MEDIA, and self-service options like FAQs and knowledge bases. This ensures customers can reach you through their preferred communication method.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Excellent knowledge of products & services.
- Sell products & services.
- Ensure customer satisfaction and provide professional customer support.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
 
															